Dear customers, please kindly read the update on sending packages to Armenia, Belarus and Azerbaijan.
In accordance with the Belarus legislation, parcels and customs declarations CN23 should contain the following information:
- about the recipient: full name, last name, and patronymic
- about the recipient: full senders address in Russian
- about the sender: full address
- detailed naming and quantity of goods in the package
- cost of goods
If the above-mentioned data is absent, the recipient needs to fill in the "Form to fill" in Russian. The form will pop up on the screen during package tracking. The recipient should check the "Control of postal shipments" at the Belpochta website /Otsleditotpravleniye and fill in the missing information. There is a fee for this service.
If the recipient will not do it, the package will be returned to the sender in 30 days.